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Technician at the GYS AUTO P3 screen
GYS in the USA  /  Support
After the sale

Manuals, warranty, repair and training — in one place.

Every current GYS machine's manual and datasheet, straight from GYS. Warranty registration. Authorized repair in the US. Training on your floor. Start with your machine.

Manuals & datasheets linked from GYS, always current
2-year warranty from GYS to the end user
Authorized repair factory-trained, US-based
Training with every install
Manuals & datasheets

Start with your machine.

Documents

Tell us the model or the reference.

Tell us the machine. We pull the current datasheet or manual straight from GYS and email it to you in moments — and tell you which dealer stocks the parts.

Ask a tech for the document

Or browse by family: Welding · Collision · Charge · Induction · Automation
Optional. Helps with manuals, parts and warranty.
Answered by a person, one business day or faster.
Warranty

Two years, from GYS to you.

Full warranty terms
Coverage

24 months from purchase

GYS warrants its machines to the end user for two years from the date of purchase, with proof of purchase. Consumables and wear parts excluded.

Register

One minute

Register your machine's serial number so service has your history — on the warranty page.

Claims

Dealer or form

Your GYS dealer opens the claim, or you file it here; either way it lands with the same service team.

Serial numbers

The plate wins

The serial on the data plate is the one that counts — keep a photo of it.

Authorized repair

Factory-trained, US-based, parts on the shelf.

Where

Through the dealer network

Authorized repair is done by trained technicians in the US, with GYS parts stocked stateside.

What

Diagnosis to calibration

Board-level repair, torch and cable service, calibration and firmware.

Turnaround

Ask your dealer

Loaners and turnaround depend on the machine and the dealer; ask when you book.

Out of warranty

Still us

Out-of-warranty repair and refurbishment through the same network.

Training

On your floor, on your machine, with your techs.

Install training

With every machine

Every install comes with training for the techs who will run it.

OEM procedures

For the programs you're in

Spot welding, riveting and pulse MIG to the carmaker procedures — and the paperwork for your file.

Induction & automation

New process, new habits

Induction technique and cell integration training for shops adding a new process.

Ask

Book through your dealer

Your GYS dealer schedules it; no dealer yet? Ask us here.

Need a person?

Ask a tech.

A GYS-trained technician replies within one business day — about a machine, a part, a procedure or a warranty.